Shipping policy

Earth’s Miracle – Shipping Policy

Thank you for shopping with Earth’s Miracle. We are committed to carefully preparing and delivering your order as quickly and safely as possible.

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

As our products are handmade in small batches, during peak periods processing times may extend slightly. If there is any delay, we will contact you via email.

You will receive a confirmation email once your order has been shipped.

Shipping Within Australia

We ship Australia-wide using reputable carriers such as Australia Post.

Standard Shipping:
Estimated delivery: 2–7 business days (depending on location)

Express Shipping (if selected):
Estimated delivery: 1–3 business days

Shipping rates are calculated at checkout based on your location and order size.

📍 Incorrect Address Details

Please ensure your shipping address is correct at checkout.
Earth’s Miracle is not responsible for orders delivered to incorrectly provided addresses.

If you notice an error, contact us immediately at .camsuz28@gmail.com

📦 Lost or Damaged Parcels

If your parcel arrives damaged, please contact us within 48 hours of delivery with photos of:

The outer packaging
The damaged product
Your order number

We will assess and arrange a replacement where appropriate.

If your parcel is marked as delivered but not received, please contact the carrier first using your tracking number. If further assistance is required, contact us and we will help where possible.